Skip navigation

Privacy Policy / General Terms of Business / Revocation

Privacy Policy

We appreciate your interest in our website.

Protecting your privacy is very important to us.
We will provide you with detailed information on the handling of your data.

Collection, processing and use of personal data:

You can visit our site without giving any details about yourself. We store - even if the visit takes place via newsletterlinks - only access data without personal reference such as e.g.,
- the name of your Internet service provider
- the site from which you visit us
- the name of the requested file
These data will only be used for the improvement of our offer and do not allow any conclusions to be drawn about your person.
We collect, store and process your data for the order processing of your purchase and any subsequent warranty processing as well as for advertising purposes. Personal data will be collected if you voluntarily communicate this to us as part of your order or opening of a customer account or when registering for the newsletter.
Your personal data will be passed on to service providers (transporters, logisticians, banks) employed by us in the performance of the order.
Data protection for the use of Facebook plugins (like button)

On our pages, plugins from the social network Facebook (Facebook Inc., 1601 Willow Road, Menlo Park, California, 94025, USA) are integrated. You can recognize the Facebook plugins on the Facebook logo or the "Like-Button" on our page. An overview of the Facebook plugins can be found here:

When you visit our pages, the plug-in creates a direct connection between your browser and the Facebook server. Facebook will be informed that you have visited our site with your IP address. If you click the Facebook "Like button" while you are logged in to your Facebook account, you can link the content of our pages to your Facebook profile. This allows Facebook to associate the visit of our pages with your user account. We would like to point out that as a provider of the pages we do not receive any knowledge of the content of the transmitted data as well as their use by Facebook. For more information, see the facebook privacy policy at

If you do not want Facebook to associate the visit of our pages with your Facebook user account, please log out of your Facebook user account.

Privacy Policy for using Google Analytics:

This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses so-called "cookies", text files which are stored on your computer and which allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website is generally transferred to a Google server in the USA and stored there. However, in the case of the activation of the IP anonymisation on this website, your IP address will be previously abridged by Google within the Member States of the European Union or in other Contracting States of the Agreement on the European Economic Area.

Only in exceptional cases will the full IP address be transferred to a Google server in the US and abbreviated there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity, and to provide other services related to website usage and internet usage against the website operator. The IP address provided by your browser as part of Google Analytics will not be merged with other Google data.

You can prevent cookies from being saved by setting your browser software accordingly; However, we would like to point out that in this case you may not be able to fully utilize all the functions of this website. In addition, you can prevent Google from collecting and processing the data (including your IP address) related to your use of the website (including your IP address), as well as the processing of this data by Google, by downloading the browser plug-in available under the following link And install:
Privacy Policy for using Google Adsense

This site uses Google AdSense, a Google Inc. ("Google") advertising service. Google AdSense uses so-called "cookies", text files that are stored on your computer and which allow an analysis of the use of the website. Google AdSense also uses so-called Web Beacons (invisible graphics). Through these web beacons, information such as visitor traffic on these pages can be evaluated.

The information on the use of this website (including your IP address) and delivery of advertising formats generated by cookies and web beacons are transferred to a Google server in the USA and stored there. This information may be passed on to Google by Google. However, Google will not merge your IP address with other data you have stored.

You can prevent the installation of cookies by setting your browser software accordingly; However, we would like to point out that in this case you may not be able to fully utilize all the functions of this website. By using this website, you agree to the processing of the data about you by Google in the manner and for the purposes set out above.
Privacy Policy for using Google +1

Collection and dissemination of information:
The Google + 1 button lets you publish information worldwide. The Google + 1 button gives you and other users personalized content from Google and our partners. Google stores both the information that you gave +1 for a content, as well as information about the page you saw when you clicked +1. Your +1 can be viewed as a clue, along with your profile name and photo, in Google services, such as search results, your Google profile, or elsewhere on websites and ads on the Internet.
Google collects information about your + 1 activities to improve Google services for you and others. To use the Google + 1 button, you need a globally visible, public Google profile, which must contain at least the name chosen for the profile. This name is used in all Google services. In some cases, this name can also be used to replace another name that you used when sharing content through your Google Account. The identity of your Google profile can be displayed to users who know your e-mail address or have other identifying information from you.

Use of the information collected:
In addition to the uses outlined above, the information you provide will be used in accordance with the applicable Google Privacy Policy. Google may publish aggregated statistics on users' + 1 activities, or pass them on to users and partners, such as publishers, advertisers, or related sites.

In accordance with the Federal Data Protection Act, you have the right to free information about your stored data as well as, if necessary, a right to rectify, block or delete this data and the essential reasons for a creditworthiness - related unfavorable decision Data types used for this purpose.

E-mail advertising

If you have subscribed to the newsletter separately, your e-mail address will be used for your own advertising purposes, until you unsubscribe from the newsletter. It is possible to unsubscribe at any time without incurring other than the transmission costs according to the base prices of your access provider.

Use of cookies

We use so-called cookies on our website. Cookies (cookies) are small files that are stored on your data carrier and store certain settings and data for exchange with our system via your browser. This storage helps us to design the web page for you and makes it easier for you to use it, for example by storing specific entries so that you do not have to repeat them all the time. Your browser allows you to restrict the settings for the use of cookies, which can lead to the fact that our offer no longer works for you. Cookies can be deleted there too.

Session cookies
The session cookies (also known as sessioncookies) are deleted after closing your browser.
Long-term cookies
Cookies are used with us, which remain with you on the hard disk. The expiration time is set to a date in the future for your convenience. During a further visit, you will be automatically detected, that you were already with us and which inputs and settings you prefer. (So-called long-term cookies).
data security

Your payment data will be encrypted in the order process over the Internet. We secure our website and other systems by means of technical and organizational measures against the loss, destruction, access, modification and dissemination of your data by unauthorized persons. You should always keep your access information confidential and close the browser window when you have finished communication with us, especially if you use the computer together with others. Contact for data protectionIf you have questions regarding the collection, processing or use of your personal data, Blocking or deletion of data as well as the revocation of informed consent, please contact: Jörg Erwin Davenstedter Str. 11130453 HannoverFax: 0511-441018


Credit assessment and scoring

If we enter into service, E.g., in the case of a purchase on account, we may collect creditworthiness information on the basis of mathematical-statistical procedures at SCHUFA Holding AG, Kormoranenweg 5, 65201 Wiesbaden, to safeguard our legitimate interests. For this purpose, we transmit the personal data required for a creditworthiness check to SCHUFA Holding AG and use the information obtained on the statistical probability of a payment default for a weighted decision on the payment option to be granted.
The credit assessment may include likelihood values ​​(score values) that are calculated on the basis of scientifically recognized mathematical-statistical methods and which, among other things, are used to enter address data. Your concerns will be considered in accordance with the statutory provisions. You may object to this examination at any time with effect for the future. This may mean that we can no longer offer you certain payment options.
Revocation of consent

You may have explicitly given the following consent. We would like to point out that you can revoke your consent at any time with effect for the future.
Permission to e-mail advertising
"I would like to receive regularly interesting offers by e-mail, but my e-mail address will not be shared with other companies, I can revoke this consent to the storage and use of my e-mail address for advertising purposes at any time."

Disclaimer of liability (Disclaimer)

In the case of direct or indirect references to third-party websites ("hyperlinks"), which lie outside the responsibility of the author, a liability obligation would only come into force in the case in which the author is aware of the contents and is technically possible and reasonable , To prevent the use in case of illegal contents. The author hereby expressly declares that at the time of linking no illegal content was recognizable on the pages to be linked. The author has no influence on the current and future design, content or origin of the linked / linked pages. Therefore, he hereby expressly dissociates himself from all contents of all linked pages, which were changed after the link setting. This statement applies to all links and references set within the author's own internet site, as well as to foreign entries in guestbooks, discussion forums, link lists, mailing lists set up by the author, and in all other forms of databases. Liability for illegal, incorrect or incomplete contents, and in particular for damages resulting from the use or non-use of such provided information, is the responsibility of the provider of the page to which reference was made, not the person who merely refers to the respective publication via links.
However, a permanent control of the content of the linked pages is not reasonable without concrete indications of an infringement.
If we become aware of any legal infringements, we will immediately remove such links.

Copyright and Trademark Law

The author endeavors to observe the copyrights of the images, graphics, sound documents, video sequences and texts used, to use his own pictures, graphics, sound documents, video sequences and texts, or to access license-free graphics, audio documents, video sequences and texts , All brands and trademarks mentioned within the Internet site and possibly protected by third parties are subject without restriction to the provisions of the respectively valid trademark law and the rights of ownership of the respective registered owners. The mere naming does not lead to the conclusion that trademarks are not protected by third-party rights! The copyright for published objects created by the author remains solely with the author of the pages. Reproduction or use of such graphics, sound documents, video sequences and texts in other electronic or printed publications is not permitted without the express consent of the author.
Third-party content marked as such. If you are nevertheless aware of a copyright infringement, we ask for a corresponding note.
If we become aware of legal violations, we will immediately remove such content.
Art & Voice Medien GmbH is responsible for content in accordance with § 5 TMG, contact details see above.


As a service provider, we are responsible for our own content on these pages according to the general laws according to § 7 Abs.1 TMG. According to §§ 8 to 10 TMG, however, as a service provider, we are not obligated to supervise transmitted or stored third-party information or to investigate circumstances which indicate an illegal activity. Obligations to remove or block the use of information according to general laws remain unaffected. Liability in this regard, however, is only possible from the time of knowledge of a concrete infringement. We will immediately remove these contents if we become aware of any such legal violations.
All information on this homepage has been made to the best of our knowledge and has been checked several times. Nevertheless, errors may occur or technical modifications may be made by the manufacturer. Art & Voice Medien GmbH declines any liability whatsoever arising from the use of the provided contents, as long as no intentional or grossly negligent fault exists.

Art & Voice Medien GmbH assumes no liability whatsoever for the completeness, timeliness, correctness and quality of the information provided. Despite careful control of the contents, we do not accept any liability for the content of external links. The content of the linked pages is the sole responsibility of their operators. Art & Voice Medien GmbH hereby expressly declares that at the time of the linking, no illegal contents were recognizable on the linked pages. Art & Voice Medien GmbH has no influence on subsequent changes to the content of linked pages.

Art & Voice Medien GmbH strives to respect all copyrights.
All goods or brand names mentioned on this website, possibly protected by third parties, are completely subject to the laws of the valid identification right and the property rights of the respective registered owners. It can not be concluded, solely because of mere mention, that the trademark or trademark is not protected by third-party rights. If errors or legal violations are still present, we are grateful to you for immediate notification.

All content and objects created by Art & Voice Medien GmbH are subject to the copyright law. Without the written permission of Art & Voice Medien GmbH, its use or reproduction is not permitted.

If parts, individual formulations, names, names or similar The current legal situation is not, incomplete or no longer correspond, by changes, the remaining parts of the document remain unaffected.


Source reference: Privacy Statement eRecht24, Facebook Disclaimer by eRecht24, Google Analytics Terms, Google Adsense Disclaimer, Google +1 Privacy Policy
General Terms and Conditions of Art & Voice Medien GmbH

§1 Validity of the Conditions
The services, offers as well as the deliveries of the seller take place exclusively on the basis of our business conditions and the legal requirements.
§2 Contract conclusion
The offers contained in prospectuses, advertisements, etc. are also free of charge and without obligation in relation to their price. The seller sees 30 calendar days tied to individually designed offers. Collateral agreements, amendments and additions to a contract must be agreed in writing. The specifications and designations defined at the time of conclusion of the contract represent the technical state at the time of conclusion and refer to manufacturer's data unless otherwise stated. The seller reserves the right to change the design for deliveries provided that these are not fundamental and the contractual purpose is not significantly restricted.
§3 Prices
The agreed prices apply to purchase contracts. This includes the statutory value-added tax of currently 19%. In the case of workshop repairs, the service rendered is calculated according to the time and effort involved. If a fault description is missing for a repair order, no guarantee is accepted. If no repair can be carried out due to the absence of the fault description, the customer shall be charged the test costs. The billing rates for work and travel time as well as flat-rate billing prices for workshop repairs are offered and calculated according to the valid price list for services. In the case of services for small-scale assembly and maintenance in external service, according to their time requirements and expenses. The costs include labor and travel time as well as their tariff surcharges and the consumption of equipment and components.
§4 Delivery times
The delivery time in the online shop is 3-6 days, unless otherwise stated.
In the shop, the delivery times are agreed with the buyer.
Agreed and / or stated delivery dates are binding. If the seller is in default, the buyer shall be entitled to rescind the contract or claim damages due to non-fulfillment, in accordance with the following provisions. The duration of the additional deadline to be set by the Purchaser shall be fixed at 2 weeks beginning with the date of receipt of the suspension of the Seller.
§5 Warranty, liability and manufacturing guarantee
Satisfied customers are the best advertisement.
We will always strive to act in the interest of our customers.
In the event of a guarantee or We ask you to provide us with a precise description of the error.
So we can take care of a smooth and fast processing.

A. Warranty
If the buyer is a consumer, he has the choice of whether the supplementary performance is to be carried out by means of subsequent improvement or replacement delivery. However, we are entitled to refuse the type of supplementary performance selected if it is only possible with disproportionate costs and the other type of supplementary performance remains without significant disadvantages for the consumer.

If the rectification fails, the consumer can, as a matter of principle, demand reduction of the compensation (reduction) or cancellation of the purchase contract (rescission). In the case of a minor deficiency, however, the consumer is not entitled to withdraw.

Compared to consumers, the legal warranty period for used goods is 1 year.

If the buyer is an entrepreneur, we will make a replacement delivery or rectification for defects of the goods at our option.

If the buyer is an entrepreneur, he shall examine the delivered goods immediately upon receipt for defects. Entrepreneurs must notify us of obvious defects within a period of two weeks from receipt of the goods in writing; Otherwise the assertion of warranty claims is excluded. Deadline is sufficient for the timely dispatch. The entrepreneur shall bear the full burden of proof for all claims, in particular for the defect itself, for the time of the discovery of the defect and for the punctuality of the complaint.

For entrepreneurs the guarantee period for new goods is 1 year from delivery of the goods.

The faulty goods, which are retained due to the replacement delivery, will become our property upon receipt of the replacement delivery at the customer's premises.

B. Manufacturing guarantee
The statutory warranty claims of the customer are not limited by a manufacturing guarantee, but remain in full force against Art & Voice Medien GmbH.

The customer is not given any guarantees in the case by us.

The manufacturing guarantee provided by some of our manufacturers is not a guarantee in the sense of the Civil Code, but it constitutes an additional, voluntary service of the respective manufacturer. These services additionally or in addition to the statutory rights of the customer.

The type, duration and scope of the respective manufacturing guarantee can either be obtained directly from the manufacturer or from us
§6 Reservation of title
The items sold remain the property of the seller until they are paid in full. Only upon payment of the full purchase price does the object pass freely into the possession of the buyer. The purchaser undertakes not to dispose of the object by sale, renting, pledging, awarding or otherwise in any way over the object until payment is complete. It is obligated for immediate notification if the object should be seized or claimed by a third party. All the costs of judicial and extrajudicial costs incurred by the removal of seizures and withholdings, as well as the costs incurred to order the object, shall be reimbursed by the purchaser if he has caused the costs incurred. The buyer undertakes, as long as the object has not changed into his possession, to treat him properly and appropriately and to arrange for appropriate cleaning. The risk of damage as well as destruction of the device is borne by the buyer.
§7 Payment
Invoices of the seller about used equipment are payable immediately without deduction, subject to any other written agreement. Assembly and maintenance invoices must be paid without any deduction immediately upon receipt of the invoice. The seller expressly reserves the right to refuse checks, acceptance is always only made on the basis of performance. In the event of default by the Purchaser, the Seller shall be entitled to charge interest in the amount of the interest rate calculated by the commercial banks at least 2% above the bank rate. Interest is due immediately. The buyer is entitled to offset only if the counterclaim is undisputed or legally established.
§8 Cost agreement agreement for return after exercised right of withdrawal
If you make use of your right of revocation, you shall bear the regular costs of the return if the delivered product corresponds to the ordered and if the price of the returned item does not exceed an amount of 40 euros or if you at a higher price of the thing at the time of the have not yet rendered the consideration or a contractually agreed partial payment. Otherwise, the return is free for you.


You can revoke your declaration of the contract within 14 days without giving reasons in text form (e.g., letter, fax, e-mail) or - if the matter is left to you before the deadline - by returning the goods. The period begins upon receipt of this instruction in text form, but not before receipt of the goods by the consignee (in the case of recurring delivery of similar goods not before receipt of the first partial delivery) and also not before fulfillment of our information requirements pursuant to Article 246 § 2 in conjunction with § 1 Paragraph 1 and 2 of the German Civil Code as well as our obligations pursuant to § 312g Paragraph 1 Sentence 1 BGB in conjunction with Article 246 § 3 of the German Civil Code.

The timely dispatch of the revocation or of the goods is sufficient to ensure the revocation period.

The revocation must be sent to:

Art & Voice Media GmbH
Davenstedter Str
30453 Hannover, Germany
Fax: 0511-441018

Consequences of Withdrawal

In the case of an effective revocation, the services received at both ends must be returned and any benefits (eg interest) drawn. If you can not or do not return or receive the received performance as well as usages (e.g., advantages of use) in a deteriorated condition, you must provide us with this information. For the deterioration of the goods and for drawn uses you have to make a decade of sales, as far as the use or the deterioration is due to a handling of the thing, which goes beyond the examination of the characteristics and the function. "Testing the properties and the functionality" means testing and testing the respective goods, as is possible and customary in the store business. Transportable items are to be returned at our risk. You have to bear the regular costs of the return if the delivered product corresponds to the ordered and if the price of the returned item does not exceed an amount of 40 Euro or if you at a higher price of the thing at the time of the revocation not yet the consideration or a Contractually agreed partial payment. Otherwise, the return is free of charge. Non-package items will be collected from you. Obligations to reimburse payments must be fulfilled within 30 days. The period begins for you with the sending of your declaration of revocation or the thing, for us with their receipt.

End of revocation

You can reach our customer service for complaints and complaints by phone: 0511 441046 as well as by email under service (at)
For inquiries you can also use the contact form on our website.